In the case of any suspected illegal use of this web site, including any attempted credit card transactions which may be fraudulent, detailed visitor and customer information will be provided to authorized financial institutions and law enforcement officials. Otherwise, the following privacy and security policies apply:

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This site uses COOKIES to identify individual users' shopping selections. These cookies do NOT collect or store any personal or private information and expire after a limited amount of time and/or when the user closes his or her browser.

This is a SECURE site. Online orders are ENCRYPTED for PRIVACY using Secure Socket Layer (SSL) technology which supports 128- to 256-bit encryption. Whenever you submit sensitive information through this website, that information is encrypted and transmitted securely. You can verify this by looking for "https" at the beginning of the Web address on the page through which you submit such information. This site does NOT collect, process, or store any credit card information. All credit card transactions are handled directly by a secure third-party payment processor. We also protect your personal information after it is received. The computers on which we store such information (including names and email addresses) are kept in a secure environment. Only select authorized employees who need such information to perform specific tasks (such as order fulfillment and related services) have access to such information.

All information provided by visitors is treated CONFIDENTIALLY and is used by us to fulfill customer orders, notify recipients of "free virtual gifts" sent through our service, provide our free e-mail reminders upon request to subscribers, respond to customer inquiries, improve our web site and services, track advertising results, and communicate with those who have purchased items or requested information from our company. Visitor information, including email addresses, is NOT sold to, rented to, or shared with other parties for any purposes other than normal order fulfillment and confidential site performance and sales tracking.

If you place an order or request information through this site, we may contact you by phone or email to serve you. If you opt in for it, you may also receive occasional email from our company regarding new products, special offers, or other news, but such marketing emails always include an easy way for you to unsubscribe at any time.

If you have any questions or concerns, you may contact us by phone (1-800-356-7257) or email to request information about what personal information we may have about you, to have us correct or delete any private information about you, or to express any concern you may have about our use of such information. We respect our customers' privacy and applaud efforts by others to uphold individual privacy and security on the Internet.

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1-800-Florals (1-800-356-7257)

Phone: 630-719-5200 · Fax: 630-719-2292 · Email - Your Online Flowers Delivery Headquarters